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Our TERMS & CONDITIONS

Fee Payment
To reserve a place on our courses we require full payment prior to the commencement of the class. We reserve the right to alter or amend class content and dates.

NOTE: In the case of a MISSED CLASS/COURSE we will not provide a refund or an alternative class date.

Cancellation Policy Super Saver Discounted Fees are NON-REFUNDABLE but may be transferred to another course as follows:
Where a transfer is sought 14 or more days prior to the course commencement date:
The booking may be transferred to another course subject a 15% administration charge.
Where a transfer is sought less than 7 days prior to the course commencement date:
The booking may be transferred to another course subject to a 20% administration charge.

Cancellation Policy – Standard Fees are refundable as follows:
1. Where a cancellation is sought 28 or more days prior to the course commencement date:
The booking may be transferred to another course, or, a refund will be made subject to a 10% administration charge.
2. Where a cancellation is sought between 28 and 21 days prior to the course commencement date: The booking may be transferred to another course, or, a refund will be made subject to a 15% administration charge.
3. Where a cancellation is sought between 21 and 7 days prior to the course commencement date: The booking may be transferred to another course, or, a refund will be made subject to a 20% administration charge.
4. Where a cancellation is sought less than 7 days prior to the course commencement date:
You are welcome to send another person instead, or, the booking may be transferred to another course subject to a 20% administration charge. A refund will not be given at this late stage.

Gift Vouchers
Gift vouchers are valid for 12 months from the date of purchase
Gift vouchers are subject to the same terms and conditions as applied to standard fees above.
Gift vouchers may be used to book courses only and cannot be used for retail products.

Credit Notes
Our Credit Notes are valid for 6 months only from the date of issue (unless otherwise stated on the credit note) are subject to the same terms and conditions as applied to standard fees above.

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